Saturday, March 2, 2024

Viebrock name new Executive Director of RiverCom 911


WENATCHEE – The RiverCom Administrative Board has announced that Misty Viebrock has been offered the position of Executive Director at RiverCom 911.  Viebrock will replace Jim Fosse, the current Director, who is retiring after six years with RiverCom and more than 42 years of service in public safety.


The position opening was advertised nation-wide to the 9-1-1 profession.  The Board selected four candidates who then interviewed for the position; the process included a meet and greet event with executives from RiverCom user agencies and a panel interview.  The selection process was challenging and the Board appreciated the strong qualities each candidate brought to the table.


The Board is looking forward to working with Misty Viebrock.  Viebrock has worked in public safety communications for the past 20 years and brings in-depth operations experience to the position, and she remains dedicated to the 9-1-1 profession.   She started as a dispatcher for Wenatchee Police and Fire before transferring to RiverCom as part of its consolidation process in 2004 and then shortly after became a Supervisor.  Viebrock was again promoted and has served in the position of Operations Manager since October 2013, where she has guided the day-to-day operations of the 9-1-1 center and overseen all dispatch Supervisors and Telecommunicators within the organization.  For the past several years, she has fostered relationships with RiverCom’s first responder agencies.  She has also participated in the implementation of several technical upgrades to RiverCom’s communications and dispatching systems which have resulted in significant benefits to the community.


Viebrock currently lives in Douglas County with her family.


Viebrock is excited about this opportunity and is scheduled to begin her duties as Executive Director on January 2, 2019.


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